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Shipping & Delivery
Every OREYNE piece is thoughtfully prepared and carefully packaged before beginning its journey to you.
We offer international shipping with clear delivery estimates, transparent shipping rates, and tracking for every order.
Shipping at a Glance
Order Preparation
In-stock pieces: Typically 1โ2 days
Made-to-order pieces: Typically 3โ5 days
Estimated Delivery
Typically 5โ12 calendar days from the date your order is placed, including preparation and shipping.
Shipping Rates
Standard worldwide shipping: $8
Free shipping on your first order
Free shipping when purchasing 2 or more pieces
Import Duties & Taxes
Covered by OREYNE.
Order Tracking
Provided with every shipment.
Optional Shipping Protection
Available at checkout for an additional fee.
Order Preparation
Each OREYNE piece is individually crafted, shaped, and finished with care.
In-Stock Jewelry
Pieces currently in stock are typically prepared for dispatch within 1โ2 days.
Made-to-Order Jewelry
When a piece is not in stock, we carefully make it for your order. Preparation typically takes 3โ5 days before dispatch.
The availability and dispatch information on each product page provides the most relevant estimate for that piece.
Special or personalized commissions may require additional preparation time, which will be communicated where applicable.
Where We Ship From
OREYNE currently dispatches orders from China, working with established international logistics providers and local delivery partners.
Depending on the destination, your shipment may pass through international transit facilities before being transferred to a local carrier for final delivery.
Every shipment includes tracking so you can follow its journey.
Worldwide Shipping
We ship internationally to destinations supported at checkout.
Standard Shipping โ $8
A flat shipping fee of $8 applies to standard eligible orders.
Complimentary Shipping
We offer free shipping when:
You place your first order with OREYNE.
You purchase 2 or more pieces in a single order.
Eligible free shipping is applied automatically at checkout. No promotional code is required.
Your final shipping cost is displayed before you complete your purchase.
Estimated Delivery Time
Most orders are expected to arrive within approximately 5โ12 calendar days from the order date, including normal preparation and shipping time.
Delivery estimates may vary depending on the destination, product availability, customs processing, public holidays, weather, or local carrier conditions.
Some made-to-order or customized pieces may require additional time, as indicated on the relevant product page.
Delivery dates are estimates rather than guaranteed arrival dates.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
You can also check your order status directly:
Please note:
Tracking updates may take up to 48 hours after dispatch to appear.
International shipments may be handled by multiple logistics providers.
Tracking updates may pause temporarily during international transit or carrier transfers.
Updates generally resume when the parcel enters the destination’s local delivery network.
A temporary pause in tracking does not necessarily mean your shipment has been lost or delayed.
Optional Shipping Protection
We take care in preparing and packaging every order. For additional peace of mind, optional OREYNE Shipping Protection is available at checkout.
Shipping Protection provides additional assistance for eligible delivery incidents, subject to its terms.
Participation is entirely optional.
The applicable fee is displayed before payment.
The protection fee is charged once per order, regardless of the number of pieces purchased.
Eligible requests are reviewed according to the Shipping Protection Terms.
Your Existing Rights Remain Protected
Purchasing Shipping Protection is not required to receive assistance for issues already covered by our Returns & Refunds Policy or applicable consumer protection laws.
Shipping Protection does not replace or reduce those rights.
View Shipping Protection Terms
Import Duties & Taxes
Applicable import duties and customs taxes are covered by OREYNE.
We take responsibility for applicable import charges associated with international delivery, so you should not be required to pay additional import duties or customs taxes upon delivery.
If a delivery carrier unexpectedly requests payment of import charges, please contact us for assistance.
We aim to make international delivery as straightforward and transparent as possible.
Lost, Damaged, or Undelivered Orders
If your order arrives damaged, appears to be lost, or has not been delivered as expected, please contact us.
We will review the issue and, when appropriate, coordinate with the shipping provider to investigate.
Eligible issues will be handled in accordance with our Returns & Refunds Policy and applicable consumer protection laws.
Customers who have selected Shipping Protection may also receive assistance under the additional terms of that service.
Need Help?
Questions about your order, delivery, or tracking?
We’re here to help.
Please contact us through our Contact Us page or email hi@oreyne.com.
When contacting us about an existing order, please include your order number so we can assist you more efficiently.
OREYNE
Beauty is felt.
